Shipping policy

Shipping policy

Last updated: October 5, 2026

Thank you for shopping with Fuzziva. This policy explains how and when we ship your order.

Where we ship

We currently ship to the United States. Shipping options and costs, if any, are shown at checkout before you pay.

Processing and delivery time

Orders are processed and shipped by our fulfillment partner. Delivery usually takes 7 to 15 business days from the date you place your order, including processing time. Delivery times are estimates and are not guaranteed. Delays can happen because of carriers, customs, weather or high-demand periods.

Order confirmation and tracking

You will receive an email confirmation when your order is placed and a second email with a tracking number once it ships. Tracking information can take a few days to update after the first scan.

Multiple items and split shipments

If you order more than one item, they may be shipped separately and arrive on different days.

Incorrect address

Please check your shipping address carefully at checkout. We are not responsible for orders sent to an incorrect address provided by the customer. If you made a mistake, contact us as soon as possible at support@fuzziva.com.

Customs, duties and taxes

Where applicable, import duties and taxes are the responsibility of the customer, unless they are shown and charged at checkout.

Lost, delayed or damaged packages

If your package has not arrived within 15 business days, or it arrives damaged, contact us at support@fuzziva.com with your order number. For damaged items, please include clear photos. See our Refund Policy for details.

Contact us

Questions about your shipment? Email us at support@fuzziva.com.